agile (project management): the "all at once" approach; testing and communication are contsant and back and forth
cowboy (project management): the "my way, or the highway" approach; one person dominates, thinks they know everything, and demands things happen their way
customization: design and construction of a service to suit an individual's or group's needs based on their specifications.
diagnosis: process of assessment/examination of a condition to determine needsand responsive solution
element: The information you have collected.
Grover's Diagnostic Cycle: 4-stage cycle that explores the process of locating desired resources for a user. (See original post and notes.)
information seeking behavior/information use behavior: how people seek and use information.
Lynch: wrote in her paper that in reference situations, librarians used mostly close-ended questions (See original post and notes.)
mashup: the combination of new technologies into new services.
metadata: quite literally data about data. For example, consider a collection of books as data; the metadata would be the things in the catalog (like titles, authors, isbns, number of words, etc.). For a group of people, metadata could be names, ages, heights, etc. For a collection of online sites, metadata could be number of visits per day, number of links, average frequency of update, etc.
non-human intermediaries: exactly what we discussed in 840. It's information architecture; providing effective information services and easily accessible resources to humans through computers.
Robert Taylor: Wrote "Process of Asking Questions", which detailed for levels of information need. (See original post and notes).
schema: The information you want to collect.
streaming (video & audio): streaming media is being constantly received by the user, as opposed to a download that must be completely downloaded to the user before viewing.
system-centered: prior to the 1960s, the librarian was the Keeper of Information. In a system-centered approach, the research focused on the library (i.e., how many people came there, how often, and for how long).
user-centered: the research focuses on how people seek and use information (notice the removal of focus on the library).
waterfall (project management): the "one step to the next" approach; leaves the majority of testing until the end.
web service: info that's created elsewhere and brought into a web application (like a site that displays local weather via a widget they don't manage in house).
